HANDELSBETINGELSER HOS KIN UKON
General information:
KIN UKON
Vesterbrogade 18, 4.tv.
1620 København V
Denmark
Mobile +45 27 59 17 71
Contact info@kinukon.com
DK-CVR 26 36 92 66
Payment
KIN UKON modtager betaling med VISA-Dankort, VISA, VISA Electron, Mastercard, PayPal eller MobilPay. Alle beløb er i danske kroner og inkl. moms.
DELIVERY
KIN UKON tilstræber at afsende ordre indgået inden kl. 17 samme dag, ordre herefter sendes næstfølgende hverdag. Vi sender til hele Danmark. Fragtpriser er 35 kr. ved bestillinger af et glas. Forsendelsen er gratis ved køb af minimum 2 glas Kin Ukon. Varer vil blive leveret på leveringsadressen, der angives ved bestillingen medmindre andet er aftalt. Dine bestillinger sendes med DAO.
Items are delivered every weekday. Your item will be delivered 1-3 business days after ordering.
Complaint
Der gives 2 års reklamationsret i henhold til købeloven. Du kan få varen ombyttet eller pengene retur, afhængig af den konkrete situation. KIN UKON vil dække returneringsomkostninger i et rimeligt omfang.
Læs mere om din reklamationsret på Konkurrence- og Forbrugerstyrelsens hjemmeside.
For returns, the item must be sent to:
KIN UKON
Vesterbrogade 18, 4.tv.
1620 København V
Shipments are not received per. cash on delivery.
Refund
In the case of a refund, please enclose bank information in the form of reg. No. and account number so that the agreed amount can be transferred. The information can be provided without risk per. mail or other electronic form as it is not sensitive information and will only be used for our fulfillment of the refund.
Return policy
There is a 14-day full right of return on items purchased in our webshop.
The period is calculated from that day;
- Where you receive the order.
Gets the last item in physical possession when it comes to an agreement on several different items, ordered in one order, but delivered individually or in several rounds.
Gets the last batch, or last part in physical possession, in the case of an agreement for the delivery of goods consisting of several lots / parts.
- The first item in physical possession in the case of regular delivery of goods over a specified period.
Return costs must be borne by you.
Cancellation must be reported to us no later than 14 days after purchase and from cancellation you must return the shipment within 14 days after. The notice must be given per. mail to info@kinukon.com. In the notice, you must clearly state that you wish to exercise your right of withdrawal. If you want to send the item back to us, you must fill in the enclosed Return Form and send the item to:
KIN UKON
Vesterbrogade 18, 4.tv.
1620 København V
You can not regret by simply refusing to receive the item without giving clear notice.
Varer undtaget
fortrydelsesretten
The following product types are not included in the right of withdrawal:
- Sealed goods which, for health protection or hygiene reasons, are not suitable for return and where the seal is broken after delivery.
Return
You must return your order without undue delay and no later than 14 days after you have exercised your right of withdrawal. You must bear the direct costs of returning. When you return, you are responsible for the item being properly packed. You must enclose a copy of the order confirmation in the package. The expedition goes faster if you also fill in and enclose our Cancellation Form. You bear the risk of the item from the time of delivery of the item until we have received the return. We do not accept packages sent by post. cash on delivery.
Refund
If you regret your purchase, you will of course receive the amount you have paid to us in return.
In the event of an impairment for which you are liable, this purchase amount will be deducted.
When exercising the right of withdrawal, all payments received from you, including delivery costs (excluding additional costs due to your choice of a form of delivery other than the cheapest form of standard delivery that we offer), will be refunded without undue delay and within 14 days from the date where we have been notified of your decision to exercise the right of withdrawal. Refunds are made using the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise.
We can withhold the refund until we have received the item back, unless you have previously provided documentation that you have returned it.
Appeal options
A complaint about a product or service can be submitted to the Center for Complaint Resolution, Nævnenes Hus, Toldboden 2, 8800 Viborg.
You can complain to the Center for Complaint Resolution via the Complaints Portal for the House of Boards.
Link: Complaint portal for the House of Boards
If you are a consumer residing in another EU country, you can indicate your complaint in the EU Commission's online complaint platform.
The platform can be found here: https://ec.europa.eu/consumers/odr/
If you file a complaint here, please provide our Email address: info@kinukon.com